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Mills Window Cleaning
Phone: 513-583-0197   Cell: 513-617-4459

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CUSTOMER SATISFACTION SURVEY

 

We would appreciate it if you would take a few moments to answer the following questions. Please be assured that we do not share or sell personal information about you except when we have your permission.
First Name
M.I.
Last Name
Address Line 1
Address Line 2
City
State
Zip Code
E-mail Address (optional)
Phone  (optional)
Do you have any suggestions on how we might improve our services?
How would you like us to respond to your request?
E-mail
Phone
No Repsonse Necessary
Bold = Required field
How long have you used our product/service?
Less than a month
1 - 6 Months
6 months - 3 years
Over 3 years
How often do you use product / service?
Once a week
2 - 3 times a month
Once a month
Less than once a month
Overall, how satisfied were you with the product / service?
Very satisfied
Satisfied
Neutral
Unsatisfied
Very unsatisfied
N/A
What aspect of the product / service were you most satisfied by?
Quality
Price
Purchase Experience
Installation or first Use Experience
Usage Experience
Customer Service
Repeat Purchase Experience
What aspect of the product / service were you most disappointed by?
Quality
Price
Purchase Experience
Installation or First use Experience
Usage Experience
Customer Service
Repeat Purchase Experience
What do you like about the product / service?
What do you dislike about the product / service?
Thinking of similar products / services offered by other companies, how would you compare the product / service offered by our company?
Much Better
Somewhat Better
About the Same
Somewhat Worse
Much Worse
Don't Know
Would you use our product / service in the future?
Definitely
Probably
Not Sure
Probably Not
Definitely not
Would you recommend our product / service to colleagues or contacts within your industry?
Definitely
Probably
Not Sure
Probably Not
Definitely Not
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